"Insurance Strategies and Compliance" Webinar Series

Our "Insurance Strategies and Compliance" webinar series is designed for dental offices that bill private and government insurance carriers. We teach you how to effectively and efficiently deal with insurance companies to ensure maximum payment. You will learn how to fix the most common issues providers deal with daily. Learn how to save time and money and to STOP losing money that is rightfully owed to you!!

Dental carriers now require that any service that COULD be payable by any medical carrier, including Medicare; be submitted to the medical insurance first. Dental offices who have NEVER had to consider billing medical insurance are faced with the prospect of either being able to bill medical (correctly) or telling their patients that they will not assist them in getting the benefits, and possibly care, they deserve.

Providers that begin billing medical face challenges. The information needed to complete the medical claim form is more comprehensive than the dental claim form. Or maybe, you are billing dental electronically but you want to submit medical claims via paper until you decide whether to commit to the expense of billing medical insurance electronically. If you have had to deal with rejected claims, mistakes that have delayed the processing and payment of claims, or even patients being told that you are submitting things incorrectly; you are not alone! Learn how to bill successfully!

There are multiple sessions available for you to choose from. Pick one or all of them depending on your needs. The registration fee is $119.00 per webinar per registrant. Each registrant requires a unique email address. Your registration fee includes 90-days access to our toll-free helpline for any questions or issues that arise after the series. If you are unable to participate on the day of the webinar, register anyway. You will receive a unique replay link after the session. The link is available for thirty (30) days allowing you to watch (or rewatch) when your schedule allows.

To register or for any questions, please call National Provider Compliance  at (800) 669-3328. 


Session Information

Tuesday, 9/24/19 11:00 AM – 12:00 PM PST                               

Getting Difficult Claims Paid

Statistically, the largest volume of claim denials involves crowns, buildups, periodontal treatment, and implants. Learn how to get these claims paid! Payment of claims on first submission save providers hours of frustration and wasted time. This increases cash flow and patient satisfaction. Unfortunately, there are patterns of claims or services that do create delay.

Wednesday, 9/25/19 11:00 AM – 12:00 PM PST                          

Coordination of Benefits (B)

Coordination of benefits (COB) between dual insurances has always been complicated. Today, there are many provisions, plans, and methods of calculation that make these issues difficult to resolve. Determining the primary versus the secondary carrier, what contractual write-off applies, and what rules apply when a provider is in-network with one plan and not the other are some of the basic questions regarding COB. The inclusion of medical insurance into the world of the dental office has made the task of coordination much more complicated for the dental office.

 Wednesday, 10/16/19 11:00 AM – 12:00 PM PST                        Register by 9/26 to save $20.

Appealing Denied, Rejected, and Reduced Claims (C)

Every delayed and denied claim costs your business revenue regardless of whether it is a short or long-term delay. Insurance companies change policies on a regular basis to control cost, audit for fraud, and assure adherence to policy. Learn how efficiently and effectively appeal claims that have been denied, rejected, and reduced!!

 Thursday, 10/17/19 11:00 AM – 12:00 PM PST                            Register by 9/27 to save $20.

Diagnosis Coding for the Dental Office (D)

Diagnosis coding is a new concept to the dental office that has never filed a medical claim. All medical claims require a diagnosis code which must be established by the provider. The diagnosis code is based upon the patient’s medical condition, not the procedure being performed. Claims are paid or denied based upon a medical condition and medical necessity. Becoming familiar with ICD-10 codes is imperative for dental providers who must bill medical.  

 Tuesday, 11/5/19 11:00 AM – 12:00 PM PST                                Register by 10/15 to save $20.

Medical Cross-Coding for the Dental Office (F)

CDT codes are not widely recognized in medical insurance. Some dental codes will have applicable medical codes while others may not have a medical code. Both CDT and CPT codes are updated annually. Exposure to codes, definitions and their usage is the responsibility of the biller submitting a claim. When CDT codes have a corresponding CPT code, the CPT code should be utilized if it accurately describes the services rendered..

Wednesday, 11/6/19 11:00 AM – 12:00 PM                                    Register by 10/16 to save $20.

National Correct Coding Initiative Edits (E)

NCCI edits were created with the intent to promote correct coding methodologies and to prevent improper coding leading to improper payments. Providers run into problems when they are attempting to bill for legitimate services that are editing against each other. We teach you how to avoid making the most common NCCI edit mistakes. We will clear up confusion about modifiers, teach you which codes to apply the modifiers to, and ensure you have supporting documentation for the modifiers you use.